What will I get for my money?
Frequently Asked Questions
We aim to build your new website within one month of the deposit being paid. Sometimes timings don’t always allow for this, for instance if a key player is on annual leave or sick, photos can’t be sourced in that time, or you are making changes behind the scene that will influence the timeline. Communication is the key here.
Whilst we can help write the copy, we will need to talk to you to get the information. We will need to know and understand what you would like the site to look like; it would help if you have pictures or ideas of the type of imagery you would like or you show us sites you particularly like or dislike.
We will send you a quote for the work that we have agreed with you. We then ask that you pay 50% as a down payment and we will begin the work as soon as we receive this. Whilst the work is being undertaken by both companies, your contract will be with Somerset Web Services and they will project manage the process.
Once the site is built, the only other costs you will have is the monthly support and hosting fees. This money covers:
- Management of the site,
- Regular software updates to keep it secure,
- 30 minutes of content update (supplied by you) monthly,
- Maintenance of your email, if you have opted in for that extra service,
- Monthly back-ups of the website,
- Troubleshooting if you accidentally ‘break’ a part of your site.
The cost of this service is £22 plus VAT per month by direct debit. The first month is FREE.
Absolutely you can. We can do that for you and you can have icons leading off to your social media sites, social sharing buttons.
We believe that it is vital to know how well your site is doing so we automatically install Google analytics for you and show you how to access the information.
Whilst we are uploading your new copy to the website we will optimise that content to the agreed list of keywords that we have discussed. This will give you a head start in helping the search engines know you are here. We will also automatically upload that information to Google to ask it to come and visit your site. Whilst that may still take some weeks at least you will know that this has been undertaken.
Once you have this initial work done, it is important to remember that you will only begin achieving really good results if you keep your content up to date, interesting and engaging; you will need to add fresh copy to keep the search engines visiting your site regularly. Additional SEO work will be beneficial as this is initial work only.
If you need ongoing help with this, please feel free to contact us and we can discuss your needs. We work with many businesses, as and when they need us, to help them build and grow sustainably.
The answer to this is no and that is because you need more protection and security than we are able to offer you with this special rate. Our e-commerce websites begin from £2,500 plus VAT.